Deletion Request

At Xpass, we respect your privacy and give you full control over your data. You can request to delete your account and associated data at any time.

How to Request Account Deletion:

To delete your account, please follow one of the methods below:

  • Fill out the form below

    or

  • Use the in-app account deletion option

Please include your registered email address or phone number in the request.

What Data Will Be Deleted:

  • Personal information (name, email, phone number)

  • Account details

  • Usage data linked to your account

What Data May Be Retained:

  • Transaction records (if required for legal or financial compliance)

  • Any data required to comply with applicable laws

Data Retention Period:
Account deletion requests are processed within 7–14 business days. Some data may be retained for up to 90 days where required.